Shipping & Delivery
Items purchased will be couriered via standard service within 3-5 business days for West Malaysia. (Monday to Friday, excluding Public Holidays) upon order payment confirmation. Customers residing in East Malaysia may have to wait an additional day for their deliveries.
Orders will be couriered between 9am - 6pm from Monday to Friday.
Orders will only be delivered to street addresses in Malaysia. PO Box addresses are not accepted.
Orders will need to be signed for upon delivery. If you are unavailable at the time of delivery, please call the assigned logistic company and provide your tracking number to arrange for a redelivery. BAD LAB will not be responsible for orders signed for by someone other than the designated recipient.
Orders are processed Monday to Friday excluding public holidays. Cut off time for orders are 2.30pm. Orders made on Friday after 2.30pm and on weekends will be processed on the following Monday.
At the moment, we do not ship internationally. All orders are subjected to bank authorization prior to processing. Only authorized orders will be processed and shipped.
FREE Shipping is available for delivery within Malaysia for orders above RM29.
Once your orders have been picked up by our assigned logistic company, tracking codes would be available and you can then track the delivery status of your orders via this link http://www.poslaju.com.my/track.aspx.
Out of Stock Items
Items marked out of stock are currently not available for online order.
If you have any questions on our shipping policy, please contact our Customer Service at email@example.com or call 1800-88-2118 (Monday to Friday: 9am - 5pm, excluding Public Holidays).